Legal / Terms

Directory subscription terms.

These terms are written specifically for TMH's paid directory listing subscription — not one-off project bookings. They explain how billing, approvals, cancellations, and listing standards work.

Overview

These Terms of Service govern the TMH Directory Listing subscription offered by The Modern Home Influencer. By subscribing, renewing, or continuing to use a listing, you agree to these terms.

The TMH directory is built to feature home-service companies serving Toronto and the Greater Toronto Area. We may update these terms from time to time by posting a revised version on the website.

Directory listing subscription
  • [+]The product is a month-to-month TMH Directory Listing subscription.
  • [+]Founding companies are billed $150 CAD per month for their first 6 months.
  • [+]After the 6-month intro period, billing automatically moves to the standard $300 CAD per month rate unless a different written agreement is in place.
  • [+]Taxes may apply where required.
What the subscription covers
  • [+]A published directory listing on the TMH website for an approved company profile.
  • [+]Placement, copy, category selection, and presentation based on TMH's editorial standards and directory format.
  • [+]Reasonable listing updates requested by the subscriber for accurate business details.
  • [+]Visibility benefits tied to the directory itself, not guaranteed lead volume, rankings, or campaign results.
Approval and eligibility
  • [+]Listings may be published quickly after checkout, but all listings remain subject to TMH review and approval.
  • [+]TMH may request supporting business details, service area confirmation, branding assets, or proof of business legitimacy before or after publication.
  • [+]References to Google Guaranteed or similar trust markers are subject to TMH review and platform-specific eligibility. A paid subscription does not itself guarantee Google Guaranteed status.
  • [+]TMH may reject, suspend, edit, or remove listings that are inaccurate, misleading, low-quality, unlicensed where licensing is required, or inconsistent with the directory's standards.
Customer responsibilities
  • [+]Provide accurate company information, service categories, contact details, and any required approvals or assets.
  • [+]Keep your listing information current and notify TMH promptly if your business details change.
  • [+]Make sure all submitted text, images, logos, certifications, and claims are owned by you or properly licensed for use.
  • [+]Do not use the listing to publish deceptive offers, false credentials, or unlawful content.
Billing and renewals
  • [+]Subscriptions renew automatically each month until cancelled.
  • [+]By subscribing, you authorize recurring monthly charges to your selected payment method.
  • [+]If a payment fails, TMH may retry the charge, pause the listing, or remove the listing until the account is brought current.
  • [+]TMH may change future pricing for new billing periods with reasonable notice posted by email or on the site.
Cancellation and refunds
  • [+]Subscriptions can be cancelled at any time.
  • [+]Cancellations made within 48 hours of the initial purchase are eligible for immediate termination.
  • [+]After the first 48 hours, the subscription stays active through the current billing period and no partial refunds will be provided for unused time.
  • [+]No refunds are issued once a billing period has begun, except where required by law.
Directory standards and removal
  • [+]TMH may edit listing copy for clarity, consistency, style, and compliance with directory standards.
  • [+]TMH may temporarily unpublish a listing during disputes, verification reviews, policy violations, or unresolved payment issues.
  • [+]Repeated complaints, fraudulent conduct, abusive behaviour, or reputational risk to the platform may lead to suspension or termination of the listing without future renewal.
Limitation of liability
  • [+]TMH does not guarantee lead volume, closed deals, search ranking, advertising performance, or business outcomes from a directory listing.
  • [+]To the fullest extent permitted by law, TMH's total liability for claims relating to the subscription will not exceed the fees paid by you to TMH for the 3 months immediately preceding the claim.
  • [+]TMH is not liable for indirect, incidental, special, consequential, or lost-profit damages tied to the directory listing or your use of the website.

Need a question answered before you join?

Reach out and we will walk you through the listing, the approval process, and what happens after you subscribe.

Contact TMH