Legal / Privacy

Privacy policy for the TMH directory.

This policy explains what information TMH collects from subscribers, visitors, and companies submitting directory details — and how that information is used.

Overview

The Modern Home Influencer respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or subscribe to a TMH Directory Listing.

We aim to operate in line with applicable Canadian privacy requirements, including PIPEDA, for the information we collect through this site and our customer workflows.

Information we collect
  • [+]Name, business name, email address, phone number, and business address.
  • [+]Billing and subscription information processed through third-party payment providers such as Stripe.
  • [+]Directory listing details such as company description, categories, service areas, logos, photos, and business claims you choose to submit.
  • [+]Website usage information such as IP address, browser type, device information, pages visited, and referring URLs.
  • [+]Messages, inquiries, support requests, and other communications sent to TMH.
How we use information
  • [+]Create, publish, manage, and renew directory listings.
  • [+]Process subscription payments, invoices, reminders, and account communications.
  • [+]Review company eligibility, verify listing details, and maintain directory quality standards.
  • [+]Respond to support requests, inquiries, and business communications.
  • [+]Improve the website, understand usage, and protect the security of the platform.
  • [+]Comply with legal obligations and resolve disputes when needed.
How we share information
  • [+]With payment processors and service providers who help us run the site and subscription operations.
  • [+]With tools that support hosting, analytics, communication, storage, or customer management, subject to their own security and privacy obligations.
  • [+]With legal, regulatory, or professional advisors when required by law or reasonably necessary to protect our rights.
  • [+]With website visitors through your published directory listing, but only for the business information intended for display.
  • [+]We do not sell your personal information.
Public listing information
  • [+]Information submitted for a directory listing may be displayed publicly on the TMH website.
  • [+]Only provide business information, branding assets, and contact details that you want associated with your public listing.
  • [+]TMH may edit public-facing listing text for clarity, style, consistency, and accuracy.
Cookies and analytics
  • [+]The website may use cookies or similar technologies to support site functionality, analytics, and marketing performance measurement.
  • [+]You can manage cookie behaviour through your browser settings, though some site features may work differently if cookies are disabled.
Data retention
  • [+]We keep subscriber and business records for as long as needed to provide the service, manage billing, and meet legal or accounting obligations.
  • [+]Marketing contact data may be retained until you unsubscribe or request removal, subject to legal retention requirements.
  • [+]If a listing is removed, we may still keep reasonable records needed for billing history, dispute handling, fraud prevention, and compliance.
Your choices
  • [+]You may request access to the personal information we hold about you.
  • [+]You may request corrections to inaccurate or incomplete information.
  • [+]You may ask questions about how your information is used or request deletion where we are not legally required to retain it.
  • [+]You may opt out of promotional communications at any time.
Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet-based system can be guaranteed 100% secure, but we work to limit access and use reputable third-party tools for payment and hosting.

Need a question answered before you join?

Reach out and we will walk you through the listing, the approval process, and what happens after you subscribe.